Dynamics 365 for Sales (CRM)

Customers are company’s most valuable asset. With Microsoft Dynamics 365 for Sales (CRM) you can win new customers and keep the existing customers, providing them with information and services at the right time.

Dynamics 365 for Sales (CRM)  put technology in you service and thus you:

Grow sales  –  by managing leads and sales opportunities. With standard workflows available in the system, the whole sales process will be in Dynamics 365 for Sales.

Automatize marketing –  you can make segmented marketing  campaigns and communicate with leads and customers. Dynamics 365 for Sales has incorporated best marketing practices – to  use for your benefit.

Service management –  plan  service resources and activities, create and trace service incidents. You may have a calendar of activities and you communicate in a structured manner, with you customers.

The way people buy has changed…

Dynamics CRM for salespeople

…shouldn’t you change the way you sell?

9 of 10

business buyers say they’ll find you when they are ready to buy.

IDG Enterprise, “Lead Generation Marketing Trends”, 2013 link

57%

Customers are 57% through the buying process before they talk to you.

CEB, “The New High Performer Playbook”, 2012 link

Help salespeople deliver amazing customer experiences to close more deals, faster with Dynamics 365 for Sales (CRM) – Microsoft Sales Productivity Solution

The marketing landscape has changed…

Dynamics CRM for marketers

…Shouldn’t you be where your customers are?

85%

of marketing leaders consider marketing does things today no one thought would be a responsibility three to four years ago.

B2B CMOs Must Evolve Or Move On”, Forrester Research

82%

of CMOs feel underprepared for the data explosion, while 2 out of 3 CMOs feel pressure from the board to prove marketing value.

IBM Global C-suite Study 2013 link

Help marketers deliver branding messages across all channels, engage with customers one-to-one and demonstrate the impact of their marketing with Microsoft Dynamics 365 for Sales (CRM).

While 90% of organizations say customer service matters, only 30% of customers feel that they receive a great experience

Dynamics CRM for marketers

…Shouldn’t you anticipate their needs with proactive and personalized service?

36%

can be the customer satisfaction improvement through multi-channel support

According to Forrester Research

86%

of customers are willing to pay more for a better customer experience

Fortune Magazine

Help customer service people have successful customer interactions via their channels of choice, understand sentiment across the social web and increase your agents productivity with Microsoft Dynamics 365 for Sales (CRM).