Help marketers deliver branding messages across all channels, engage with customers one-to-one and demonstrate the impact of their marketing with Microsoft Dynamics CRM.
While 90% of organizations say customer service matters, only 30% of customers feel that they receive a great experience
…Shouldn’t you anticipate their needs with proactive and personalized service?
can be the customer satisfaction improvement through multi-channel support
According to Forrester Research
ofcustomers are willing to pay more for a better customer experience
Help customer service people have successful customer interactions via their channels of choice, understand sentiment across the social web and increase your agents productivity with Microsoft Dynamics 365 (CRM).